The WMC Global Threat Intelligence Team observed a noticeable escalation in targeted and sophisticated phishing campaigns throughout 2022, with a surge in SMS phishing and a decrease in campaigns featuring large corporations. Threat actors began to shift their focus to developing smish-to-vish campaigns — campaigns where threat actors use phone numbers in SMS messages as opposed to link-based phishing. In 2022, we also finally saw a move away from Covid-19 phishing lures as pandemic-related government funds and support stopped. Several new threat actors made an appearance in 2022 with prolific and novel campaigns explored below targeting banks and big name brands.

The latest US trend has seen threat actors moving from generic, wide-reaching phishing attacks using major banks as lures to targeted attacks featuring small credit unions. Although customers of financial institutions are the most common mark, there was a jump in threat actors specifically targeting credit union customers throughout the US, whereas in the UK a prevalent phishing campaign took advantage of the government-backed energy rebate scheme as energy prices peaked at an all-time high. As expected, big brands like Microsoft, Apple, Netflix, and PayPal were still targeted regularly throughout the year. 

WMC Global's Ben Coon, VP of Threat Intelligence, and Bobby Preston, Threat Analyst and Sr. Business Development Manager, presented at SaintCon this October.

In July, a report was released spotlighting a threat actor known as Robin Banks. WMC Global was also tracking this threat actor and noticed the scammer's attack infrastructure quickly went offline at the time of the article’s publication. It is possible this was done by the intel vendor or the threat actor trying to hide but may also have been an unknown party. Only a matter of weeks later, WMC Global analysts discovered Robin Banks was still operating and had rebuilt their backend phishing operation to be more resilient to takedowns, highlighting their awareness of the original article. 

Threat actors have found continuous success using package delivery services as SMS phishing lures since the start of the COVID-19 pandemic and package delivery phishing attacks are the number one harvester of credit cards that WMC Global is currently seeing. Scammers now gravitate towards any new courier as a lure because of the sheer effectiveness of the campaigns. These lures are often used to perform call back scams but consumers get wise to the same attack content, resulting in threat actors needing to diversify and increase their portfolio of campaigns. Introducing Evri, the latest UK courier company to be heavily targeted and brand abused for credential phishing attacks. 

Over the last two years, threat actors have found many lucrative ways to exploit pandemic-induced lifestyle changes and financial strain by creating scams using package delivery services as well as unemployment payments, grants, and vaccine passports as lures. As the world begins to adjust to life beyond Covid-19, threat actors are creating new lures, while still focusing on consumer behavior driven by the pandemic.